2024 Courses and Events

Course #: 5270
Date: 12/03/2024
Time: 2:00pm - 5:00pm
Course Info: Half Day
Speaker(s):
Steven Katz, D.M.D.

Room: 1E11
Topic: Practice Management and Human Relations
Tuition: $265.00
Credits: 3
Recommended For:
Dentists, Hygienists, Assistants, Students, Administrative Staff, Lab Technicians, Spouse, Educator

Course Material:

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Description:

This presentation will describe how to attract the best team and retain them in a drama-free culture. The plan to achieve practice success and growth should include empowering the team and implementing systems that build patient confidence. It is extremely important for the doctor to create clarity in expectations so that the team can function independently and take non-clinical responsibilities off of the doctor’s shoulders. Improved systems and better leadership create a stronger culture that increases patient interest in more comprehensive care. It eliminates team turnover and makes working in the practice more enjoyable and fulfilling for the doctor and the team.

Learn:

• to create a positive culture to establish clarity in expectations and develop a more empowered and motivated team
• new systems to create consistency, improved success and greater patient satisfaction
• the importance of time management and how it impacts the practice
• how to use actionable data and analytics to constantly monitor success