2024 Courses and Events

Course #: 5230
Date: 12/03/2024
Time: 9:45am - 12:45pm
Course Info: Half Day
Speaker(s):
Audra Haynes, R.D.H., M.P.H.
Kevin Henry, M.A.
Penny Reed, B.B.A.

Room: 1E16
Topic: Team Building
Tuition: $115.00
Credits: 3
Recommended For:
Dentists, Hygienists, Assistants, Students, Administrative Staff

Description:

The impact of the pandemic on the dental team landscape is still a challenge to achieving practice continuity. Doctors worry about staff dependability and commitment; staff worry about guaranteed work schedules and their value to the practice. Achieving and maintaining practice stability rests on the coordinated effort of the core team of Dentists, Hygienists, Assistants, and Managers (DHAM Team). Having an invigorated, cohesive team where each member’s value is explicit and critical for growing your practice. Learn the essentials for success in each team role from the panel of experts and leave with essential resources to increase patient retention, production, and case acceptance.

Learn to:

• set attainable goals
• gain the benefits of team assessment tools
• delineate job vs. team responsibilities
• recognize derailing behaviors early

****The team day program continues with course 5235 – a doctor’s only exclusive presentation on protecting your practice****